You may cancel your order within 12 hours of placing it for a full refund.
After 12 hours, your order may already have entered the design or production process.
• If production has not started, we may still cancel your order.
• If production has already started, a $25 craftsmanship fee will be deducted from the refund(this fee does not include shipping or taxes).
Once the item has been completed or shipped, the order can no longer be cancelled.

Since all of our products are custom-made and personalized, we do not accept returns or exchanges for:
• Change of mind
• Incorrect size or color selected by the customer
• Incorrect personalization details provided by the customer
• Personal preference after receiving the item
Please double-check all order details before completing your purchase.

For more details, please refer to our return & refund policy.